Helpful reader “MCrawford” comments on my post about “The Client Manifesto” and points to a NY State Defenders’ Association document entitled “Client-centered representation standards” [pdf file].  There are 20 standards for client representation, ranging from the obvious:

Makes sure the client’s privacy is respected and that communications take place in a pace and by means that protect the confidential nature of the client-attorney relationship.

to the vital:

Thoroughly and carefully read all documents, discuss them with the client, and provide the client with copies; [k]now the law and investigate the facts, and apply the knowledge of both creatively, competently, and expeditiously

and everything in between:

Inform the client about plea negotiations, tell the client when a plea has been offered, explain the importance of the client’s decision whether or not to plead guilty, advise the client on the appropriateness of any plea and all of its consequences and, acting in the best interest of the client, help the client reach an informed decision.

Read it, download it, memorize it, practice it, breathe it. Yeah, that’s right. I said breathe it.